Frequently Asked Questions
Can you provide customized designs and develop new products?
Yes, we offer customized designs and can develop new products based on your specific needs. Our team will work with you to create unique items tailored to your ideas.
What materials are used in your sculptures?
We use high-quality, carefully selected polyresin and related materials to ensure both durability and premium aesthetic appeal for all decorative art pieces.
Can I apply for samples before placing a bulk order?
Yes, we offer 1 free sample; however, the express shipping fees are the responsibility of the buyer.
How do you ensure the quality of the products?
We maintain strict quality control standards, performing a 100% QC inspection before any goods are packed and shipped.
What are the payment terms and lead times?
For payments, we require a 30% deposit in advance via T/T, with the 70% balance settled before shipment. Sample lead time is approximately 1 week, while bulk orders take around 1 month.
What are the available shipping options?
We ship worldwide. Smaller or urgent orders are sent via express (Fedex, TNT, DHL, UPS) taking 7-10 days. Bulk orders can be shipped by sea to optimize costs.
Stora Decor
